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From Imagine A New Future: Creating Greatness for All, by Dan Abelow

When and How Will You Win? When Tech Upgrades the Economy

 

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Title: Chapter 1.7: When and how will you win? When tech upgrades the economy

Short lead (248 out of 250 characters):  You’ll rule tomorrow’s digital world with your finger on the digital kill switch. Routine identification will transform customer relationships and commerce. You will be known and treated personally. Everyone will be served and pleased all the time.

Long lead (431 out of 400 characters): You’ll rule tomorrow’s digital world. if a company fails to please you, you can wipe it off all your screens. With your finger on the kill switch, businesses will dedicate themselves to you. Routine identification will transform customer relationships and commerce. You will be known and treated personally. The most successful businesses will please everyone all the time. New tech will usher in a world where everyone wins.

 

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WANT TO USE THIS CHAPTER IN YOUR PRINT MAGAZINE, E-ZINE, BLOG OR WEB SITE? You have permission to republish this article if you republish it unedited and include the following text, graphics, copyright notice and author bio:

A chapter from Imagine A New Future: Creating Greatness for All, by Dan Abelow

Chapter 1.7: When and how will you win? When tech upgrades the economy

by Dan Abelow

You’ll rule tomorrow’s digital world. if a company fails to please you, you can wipe it off all your screens. With your finger on the kill switch, businesses will dedicate themselves to you. Routine identification will transform customer relationships and commerce. You will be known and treated personally. The most successful businesses will please everyone all the time. New tech will usher in a world where everyone wins.

 

Chapter 1.7: When and how will you win? When tech upgrades the economy

 

Your life will be better in tomorrow’s digital world. Everything will center on you and your every need. Business will serve you with unbelievable dedication and focus.

After all, you will have control over your screens and paywalls so you can banish every company that doesn’t meet your standards. If a company or organization fails to please you, you can block it and wipe its ads, communications and existence off your screens.

The finger on the kill switch will be yours, so you’ll rule tomorrow’s digital world. Successful businesses will reinvent themselves as personal, immediate and pleasing — serving everyone, everywhere, all the time.

Routine identification will trigger an evolution in commerce and customer relationships: Boundary systems will identify individuals and retrieve their data so each person can be treated personally. This will trigger major business opportunities — continuously connected relationships between businesses, customers, prospects, employees, suppliers, partners and others.

Let’s dive into that world.

 

Chapter 1.7: When and how will you win? When tech upgrades the economy

 

The consumer’s world:  Personal service with smiles

Example:  It’s dinner time on Friday and the kids want McDonald’s Happy Meals(TM). Simply drive to the McDonald’s pickup window where you’re greeted by name and have the the kids’ dinners handed to you the way they like it — then drive away without having to stop to pay for it.

How would that happen? Your family’s Shared Life Space includes a continuous connection to McDonalds, so you “focus” them on one of your screens. Its dinner time so your McDonalds focused display puts your usual dinner order at the top of your personal connection. You tell it kids’ meals only, in 10 minutes. While you drive to McDonald’s your location is tracked. As you reach the pickup window your identity is confirmed by video recognition. You’re welcomed by name with a smile and your order is handed to you. You simply take your food and drive away, with your transaction and automated payment validated with video/audio recording. Your relationship is personal, with even the amount and type of conversation matching your style.

Changes:  Future fast food companies will redesign themselves for billions of customers worldwide. Some of the coming advances: Identify and recognize everyone by name both online and in person, personalize menus to match each customer, remain connected with customers online so orders can be placed while going to restaurants, track customers so pre-ordered food can be fresh and handed to customers as they walk in or drive up, greet each customer in their language with their preferred conversational style, and automatically charge their account when their food is handed to them. Glitches are tracked and processes continuously improved. In a digital world food becomes friendship, service becomes a smile, and everyone’s experiences become ideal — making relationships personal and great everywhere.

Others change, too:  Similarly, you’re known and served personally everywhere. Hotels can greet you by name at the front door and hand you your room key without needing to stand in line and register. Whenever you want to go somewhere you can focus in the closest available cars and taxis so you always have personal transportation. You enjoy a personal world that serves you, for anything you want.

Tomorrow’s commerce:  It will be normal to be greeted by name, with each company’s subsequent interaction fitting you better. The products and services you want will be personal, prepared and ready for you. Businesses you designate can auto-charge you so you don’t need to stop to pay. Tomorrow’s leading companies will compete by knowing you and serving you perfectly.

A personally pleasing world:  Every company will try to give everyone totally pleasing service. They’ll know their customers can switch to a more responsive competitor instantly, as soon as they slip up. You will live in a “you-centered” world. A world where you win!

 

Chapter 1.7: When and how will you win? When tech upgrades the economy

 

The big business world:  Be the world’s best and advance quickly

This affects your job and work, too. You won’t need to schedule a meeting for next Tuesday, then drive there through traffic while hoping the right people actually show up. Instead, you and others will be able to say, “Hey!  Do you have a minute?” and work together instantly, everywhere, far more effectively.

Example:  Suppose you sell medical diagnostics equipment to hospitals and diagnostic facilities. (You could be the manufacturer, distributor or integrator.) You’re talking to a new prospect who wants to see an MRI installation in an independent diagnostic center. You “take” him digitally to a diagnostic facility, chat with its director, “see” their facility and learn their management priorities and results. Then you “take” him digitally to other diagnostic centers quickly, to illustrate how they maximize image quality, uptime and utilization. In minutes your prospect has experienced exemplary facilities thousands of miles apart, and personally seen how much your company can deliver.

How would that happen? Your marketing Shared Life Space includes people, locations and systems that are continuously connected. While talking to the prospect you focus in the manager of an appropriate MRI installation who can take a minute to answer a few quick questions. Then you focus in that installation and several others so the prospect sees their installed MRI’s. You use your high-level access to their management systems to show the wrap-around services your organization provides (without disclosing confidential information): Capacity planning, patient flow optimization, local data collection, local diagnostics, problem prediction, automated “Active Knowledge” support, live support, image storage and routing, maintenance compliance, capital budgeting, continuous ROI analysis and more.

You show how your staff provides total support with a continuous Shared Life Space so every appropriate person at the new facility has continuous hands-on guidance. This starts with their financial models and projections so they’re done quickly and presented well. It continues with their buildout, hiring, training and opening, Then you maximize their technologist accuracy, management control, facility utilization and patient satisfaction.

Changes:  A future commercial world will use continuous connections to rapidly bring new customers to advanced levels of choice and performance. Some of its advances:  Digitally “take” prospects to leading installations, talk to real people there, show their processes, make it easy to to buy, finance, install, operate, manage, troubleshoot, support and upgrade. Continuous connections make advanced performance direct and routine, with constant sharing and distribution of new “best practices” and the latest advances.

 

Chapter 1.7: When and how will you win? When tech upgrades the economy

 

Others change, too:  

Big Box Retail will stop declining from the e-commerce onslaught. Stores will provide “physical-like” e-commerce from either online showrooms with real products and real salespeople, or directly from their retail stores. Customers will digitally see and try products (whether clothes, electronics or anything else), ask questions, work with real salespeople and personally arrange purchases, delivery, setup and customer service.

Personal Services will compete with online services. Whether insurance agents, bankers or florists, service providers will have one-on-one online relationships, personal services and please their customers more than online business systems.

Business Sales and Operations will use continuous connections to existing customers and new prospects to provide them quick responses and turnaround. Response times will shrink to “now,” because customers will have multiple choices. Failing to respond immediately will mean customers turn to competitors who do respond.

Tomorrow’s world:  Our commercial world will run on seeing the best everywhere, then delivering that. It will be normal for many businesses to become as good as the best with the assistance of their vendors’ Shared Life Spaces. Then they’ll use their own Shared Life Spaces to extend their personal connections to their customers. When you need anything, immediately focus in your vendor to see, receive and become the best without traveling there. If needed instantly focus in other vendors, services or products from multiple locations. Choose and reach each of your goals without waiting or traveling.

A commercially successful world:  You’ll work in a world that helps large numbers of companies see how to be “the best” commercially, and guides them as they make “the best” their normal standard. Every vendor will also know how to provide what its customers need through continuously connected Shared Spaces. Customers will feel its normal to live in a world that knows them and serves them personally with the best options, wherever they choose to focus in. You win!

 

Chapter 1.7: When and how will you win? When tech upgrades the economy

 

The small business world:  Every company can capture the center

Tomorrow’s digital world will offer small businesses new ways to capture the center position in their customers’ lives.

Consider a pediatrician who cares for children. Today she provides medical services through doctor appointments. Tomorrow she could include her patients in a “Digital Medical Services Organization” (DMSO) that has a broad services and product business. Its focus will be raising the quality of health for thousands of kids, and helping thousands of parents. Her business scope can expand from medicine to wellness and commerce.

What do parents need to keep their kids healthy? In a pediatrician’s Shared Life Space all the business’s services are always connected, health monitoring is continuous and the right information and products are always available. This could be a relationship that outperforms today’s fragmented retail and online vendors of different health-related over-the-counter products, drugs, physicians, health information and other medical services.

Some examples of this digital doctor’s business model could include:

Medical services:  Continuous connections and services for medical patients. Medical services include physical appointments, online appointments, personal health goals and plans, personal gap analysis to “normal” and “ideal” goals, personal health dashboards, etc.

Wellness monitoring services: Continuous monitoring of health, fitness, activity, weight, eating, etc. through patients’ devices (including wearables).

Incident monitoring services:  Continuous incident monitoring such as falls, slips, injuries, etc. through patients’ devices.

Active Knowledge (AK):  Monitored incident thresholds include AK triggers to deliver guidance and appropriate assistance (non-intrusive and optional at lower threshold levels; immediate assistance at higher thresholds, assistance requests at any time).

Active Knowledge (AK) e-commerce:  AK suggests higher quality products and services based on monitored triggers, to produce improvements. User-chosen goals will allow better selection of the right products and services to reach those goals. Immediate pickup could be provided through local drug store chains.

Shared Spaces treatments:  If others need to be included, like a child’s elementary school teacher, they can be included throughout the treatment process without their ever leaving school, or having to visit them there.

Self-control of monitored areas:  Wellness dashboard with clear metrics, gaps to goals, Active Knowledge guidance, and e-commerce.

OMG. What just happened to your child? A pediatrician’s monitoring service could focus in the parent immediately on his or her current screen. Or a parent could focus in the doctor’s service.

Connect with someone and receive the right information, guidance, service or product. If a drug or OTC medicine is needed, immediate pickup or delivery can come from a drug store chain that’s part of the Shared Space. They’ll know when you’re arriving and hand it to you. Your children win!

 

Chapter 1.7: When and how will you win? When tech upgrades the economy

 

Is it time to win, or keep falling behind?

Could technology remove society’s ceiling and give everyone the chance to become their best selves? Could it usher in a society where everyone could win, and then keep winning? Could we live in a world where many people can reach the top?

To some that sounds like Utopia or Nirvana. It’s much easier to say, “Never happen, at least not in my lifetime.” It’s simpler to keep doing what you used to do, even if it no longer works for most people.

We’ve seen this before. Feudal peasants in the middle ages are middle class today. Before the industrial revolution nearly everyone was illiterate, but the world is almost 90% literate today. A hundred years ago in London you couldn’t see the sun because of the air pollution, but now it’s clear. The same will happen to China’s polluted skies, and to many of our other limits.

Still, it’s hard to imagine a real world everyone could enjoy, where everyone can reach for greatness. But with Expandiverse Technology, whose first ideas started in 2007, years were spent developing new technology to build tomorrow’s digital world today. It’s a concrete step towards building a world where our dreams are opportunities, and many of those who try may succeed. On that road lies a better destiny — a world were many people might become great.

Suppose we decide the time is now, and we’re the people who need to switch from falling behind to leaping ahead.  Could new technology make us a world of winners?

 

© Copyright 2014 Dan Abelow. All rights reserved. Image credits:  The fourth graphic is copyright Dan Abelow. All other graphics are credited to Shutterstock.

Dan Abelow is an American inventor, author, speaker and technology consultant. His latest patent-pending invention, the Expandiverse, is new technology to build an advanced Digital Earth now. His previous patents are licensed by over 500 corporations that include Apple, Google, Microsoft, Samsung Electronics and many other leaders. He holds degrees from Harvard and the Wharton School. Get connected with Dan at ImagineANewFuture.com/connect/

 

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WANT TO USE THESE TWEETS? You have permission to use these tweets if you have republished this Chapter:

Main tweet: What if we don’t have to give up what we want, because there’s a new way to outgrow our limits? (95 characters)

Sample tweets for this Chapter:

  1. In a digital world businesses will serve you with unbelievable dedication and  focus (84 characters)
  2. When you control your screens you can shut out everything that doesn’t meet your needs (86 characters)
  3. When you have digital control if a company fails to please you, you can wipe it off your screens (96 characters)
  4. In a digital world the most successful businesses will personally please everyone all the time  (94 characters)
  5. In a digital world routine identification will transform customer relationships and commerce (92 characters)
  6. When boundary systems identify people and retrieve their data, everyone will be treated personally (98 characters)
  7. A digital world opportunity: Continuous relationships with customers, suppliers, employees and others (101 characters)
  8. Recognition will mean being greeted by name when you arrive, and being served the way you like (94 characters)
  9. When your Shared Life Space includes businesses, they will serve you continuously and personally (96 characters)
  10. A digital world’s business becomes friendship, service a smile, and experiences ideal – great service everywhere (112 characters)
  11. You will enjoy a personal digital world that serves you, for anything you want (78 characters)
  12. In a digital world It will be normal to be greeted by name, with each interaction fitting you better (100 characters)
  13. Products and services in a digital world will be personal and ready for you when you arrive (91 characters)
  14. The leading companies in a digital world will compete by knowing you and serving you perfectly (94 characters)
  15. A digital world will know you personally everywhere, and treat you well (71 characters)
  16. The consumer’s digital world:  Recognition, personal service and smiles (71 characters)
  17. Big business’s digital world:  Be the world’s best and advance quickly (70 characters)
  18. In a digital world businesses will work together instantly, everywhere, far more effectively (93 characters)
  19. In minutes digitally see the best, even thousands of miles away, and learn how to be the best (93 characters)
  20. Future businesses will use continuous connections to keep customers at high levels of performance (97 characters)
  21. Digitally “take” prospects to leading installations, talk to people, show processes, make it easy to to buy (Y characters)
  22. Continuous connections make exceptional performance routine, with constant sharing of best practices (100 characters)
  23. In a digital world retail will use online showrooms to stop declining from the e-commerce onslaught (99 characters)
  24. Stores will provide physical-like e-commerce online from showrooms with real products and salespeople (101 characters)
  25. In a digital world services will use one-on-one relationships to compete with online services (93 characters)
  26. Insurance agents, bankers, florists and others will use personal online relationships to surpass online services (112 characters)
  27. Response times will shrink to “now,” because customers could turn to competitors who respond (92 characters)
  28. A digital commercial world will run on learning from the best everywhere, then delivering that (94 characters)
  29. It will be normal for businesses to become as good as the best then deliver that to their customers (99 characters)
  30. When you need anything, immediately focus in a vendor to see, receive and become the best (89 characters)
  31. In a digital world, choose and reach your goals without waiting or traveling (76 characters)
  32. A digital world will help large numbers see how to be the best and make that their standard (91 characters)
  33. A digital world will know you and serve you personally with the choices you want (80 characters)
  34. In the digital world of small businesses, every company can capture the center (78 characters)
  35. In a digital world small businesses can capture the center position in their customers’ lives (93 characters)
  36. Online, small businesses can expand by becoming both services and product companies (83 characters)
  37. Continuous online relationships could outperform fragmented sales channels for products and services (100 characters)
  38. Continuous connections can include monitoring, services, incidents, Active Knowledge, commerce and more (Y characters)
  39. Could technology remove society’s ceiling and give everyone the chance to become their best self? (97 characters)
  40. Could tech usher in a society where everyone could win, and then keep winning? (78 characters)
  41. Will we live in a digital world where tech helps many people reach the top? (75 characters)
  42. Imagine a real world everyone could enjoy, where everyone can reach for greatness (81 characters)
  43. In a digital world our dreams are opportunities, and many of those who try will succeed (87 characters)
  44. What if we decide  we’re the ones who need to switch from falling behind to leaping ahead? (90 characters)
  45. New technology could make us a world of winners (47 characters)

 

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Main SEO Keyword: Future world economy and Future economy

SEO Keywords: digital world, Boundary systems, digital business, new technology, building a world, about future technology, e-commerce technology, business activity monitoring, world economy today, world economy future, Future of Technology

SEO Description: Dan Abelow describes how everyone could win in tomorrow’s digital economy when businesses serve customers with total dedication and focus. (138 out of 156 characters)

 

HTML of This Chapter to Copy/Paste

WANT TO USE THIS CHAPTER IN YOUR PRINT MAGAZINE, E-ZINE, BLOG OR WEB SITE? You have permission to republish this article if you republish it unedited and include the following text, graphics, copyright notice and author bio. Here is the HTML to simplify re-use:

<h4>A chapter from <a title=”Imagine A New Future: Creating Greatness for All, by Dan Abelow” href=”http://imagineanewfuture.com/”><em>Imagine A New Future: Creating Greatness for All</em></a><em>,</em> by Dan Abelow</h4>

When and how will you win? When tech upgrades the economy

<strong>You’ll rule tomorrow’s digital world. if a company fails to please you, you can wipe it off all your screens. With your finger on the kill switch, businesses will dedicate themselves to you. Routine identification will transform customer relationships and commerce. You will be known and treated personally. The most successful businesses will please everyone all the time. New tech will usher in a world where everyone wins.</strong>

&nbsp;

<a href=”http://imagineanewfuture.com/wp-content/uploads/1.7A-Art-FEATURE.jpg”><img class=”aligncenter size-full wp-image-1417″ alt=”Chapter 1.7: When and how will you win? When tech upgrades the economy” src=”http://imagineanewfuture.com/wp-content/uploads/1.7A-Art-FEATURE.jpg” width=”503″ height=”375″ /></a>

&nbsp;

Your life will be better in tomorrow’s digital world. Everything will center on you and your every need. Business will serve you with unbelievable dedication and focus.

After all, you will have control over your screens and paywalls so you can banish every company that doesn’t meet your standards. If a company or organization fails to please you, you can block it and wipe its ads, communications and existence off your screens.

The finger on the kill switch will be yours, so you’ll rule tomorrow’s digital world. Successful businesses will reinvent themselves as personal, immediate and pleasing — serving everyone, everywhere, all the time.

Routine identification will trigger an evolution in commerce and customer relationships: Boundary systems will identify individuals and retrieve their data so each person can be treated personally. This will trigger major business opportunities — continuously connected relationships between businesses, customers, prospects, employees, suppliers, partners and others.

Let’s dive into that world.

&nbsp;

<a href=”http://imagineanewfuture.com/wp-content/uploads/1.7B-Art.jpg”><img class=”aligncenter size-full wp-image-1418″ alt=”Chapter 1.7: When and how will you win? When tech upgrades the economy” src=”http://imagineanewfuture.com/wp-content/uploads/1.7B-Art.jpg” width=”503″ height=”375″ /></a>

&nbsp;
<h3><b>The consumer’s world:  Personal service with smiles</b></h3>
<b>Example:</b>  It’s dinner time on Friday and the kids want McDonald’s Happy Meals(TM). Simply drive to the McDonald’s pickup window where you’re greeted by name and have the the kids’ dinners handed to you the way they like it — then drive away without having to stop to pay for it.

<b>How would that happen?</b> Your family’s Shared Life Space includes a continuous connection to McDonalds, so you “focus” them on one of your screens. Its dinner time so your McDonalds focused display puts your usual dinner order at the top of your personal connection. You tell it kids’ meals only, in 10 minutes. While you drive to McDonald’s your location is tracked. As you reach the pickup window your identity is confirmed by video recognition. You’re welcomed by name with a smile and your order is handed to you. You simply take your food and drive away, with your transaction and automated payment validated with video/audio recording. Your relationship is personal, with even the amount and type of conversation matching your style.

<b>Changes:</b>  Future fast food companies will redesign themselves for billions of customers worldwide. Some of the coming advances: Identify and recognize everyone by name both online and in person, personalize menus to match each customer, remain connected with customers online so orders can be placed while going to restaurants, track customers so pre-ordered food can be fresh and handed to customers as they walk in or drive up, greet each customer in their language with their preferred conversational style, and automatically charge their account when their food is handed to them. Glitches are tracked and processes continuously improved. In a digital world food becomes friendship, service becomes a smile, and everyone’s experiences become ideal — making relationships personal and great everywhere.

<b>Others change, too:</b>  Similarly, you’re known and served personally everywhere. Hotels can greet you by name at the front door and hand you your room key without needing to stand in line and register. Whenever you want to go somewhere you can focus in the closest available cars and taxis so you always have personal transportation. You enjoy a personal world that serves you, for anything you want.

<b>Tomorrow’s commerce:</b>  It will be normal to be greeted by name, with each company’s subsequent interaction fitting you better. The products and services you want will be personal, prepared and ready for you. Businesses you designate can auto-charge you so you don’t need to stop to pay. Tomorrow’s leading companies will compete by knowing you and serving you perfectly.

<b>A personally pleasing world:</b>  Every company will try to give everyone totally pleasing service. They’ll know their customers can switch to a more responsive competitor instantly, as soon as they slip up. You will live in a “you-centered” world. A world where you win!

&nbsp;

<a href=”http://imagineanewfuture.com/wp-content/uploads/1.7C-Art.jpg”><img class=”aligncenter size-full wp-image-1419″ alt=”Chapter 1.7: When and how will you win? When tech upgrades the economy” src=”http://imagineanewfuture.com/wp-content/uploads/1.7C-Art.jpg” width=”503″ height=”375″ /></a>

&nbsp;
<h3><b>The big business world:  Be the world’s best and advance quickly</b></h3>
This affects your job and work, too. You won’t need to schedule a meeting for next Tuesday, then drive there through traffic while hoping the right people actually show up. Instead, you and others will be able to say, “Hey!  Do you have a minute?” and work together instantly, everywhere, far more effectively.

<b>Example:</b>  Suppose you sell medical diagnostics equipment to hospitals and diagnostic facilities. (You could be the manufacturer, distributor or integrator.) You’re talking to a new prospect who wants to see an MRI installation in an independent diagnostic center. You “take” him digitally to a diagnostic facility, chat with its director, “see” their facility and learn their management priorities and results. Then you “take” him digitally to other diagnostic centers quickly, to illustrate how they maximize image quality, uptime and utilization. In minutes your prospect has experienced exemplary facilities thousands of miles apart, and personally seen how much your company can deliver.

<b>How would that happen?</b> Your marketing Shared Life Space includes people, locations and systems that are continuously connected. While talking to the prospect you focus in the manager of an appropriate MRI installation who can take a minute to answer a few quick questions. Then you focus in that installation and several others so the prospect sees their installed MRI’s. You use your high-level access to their management systems to show the wrap-around services your organization provides (without disclosing confidential information): Capacity planning, patient flow optimization, local data collection, local diagnostics, problem prediction, automated “Active Knowledge” support, live support, image storage and routing, maintenance compliance, capital budgeting, continuous ROI analysis and more.

You show how your staff provides total support with a continuous Shared Life Space so every appropriate person at the new facility has continuous hands-on guidance. This starts with their financial models and projections so they’re done quickly and presented well. It continues with their buildout, hiring, training and opening, Then you maximize their technologist accuracy, management control, facility utilization and patient satisfaction.

<b>Changes:</b>  A future commercial world will use continuous connections to rapidly bring new customers to advanced levels of choice and performance. Some of its advances:  Digitally “take” prospects to leading installations, talk to real people there, show their processes, make it easy to to buy, finance, install, operate, manage, troubleshoot, support and upgrade. Continuous connections make advanced performance direct and routine, with constant sharing and distribution of new “best practices” and the latest advances.

&nbsp;

<a href=”http://imagineanewfuture.com/wp-content/uploads/1.7D-Art.jpg”><img class=”aligncenter size-full wp-image-1420″ alt=”Chapter 1.7: When and how will you win? When tech upgrades the economy” src=”http://imagineanewfuture.com/wp-content/uploads/1.7D-Art.jpg” width=”554″ height=”400″ /></a>

&nbsp;

<b><i>Others change, too:  </i></b>
<p style=”padding-left: 30px;”><b>Big Box Retail</b> will stop declining from the e-commerce onslaught. Stores will provide “physical-like” e-commerce from either online showrooms with real products and real salespeople, or directly from their retail stores. Customers will digitally see and try products (whether clothes, electronics or anything else), ask questions, work with real salespeople and personally arrange purchases, delivery, setup and customer service.</p>
<p style=”padding-left: 30px;”><b>Personal Services</b> will compete with online services. Whether insurance agents, bankers or florists, service providers will have one-on-one online relationships, personal services and please their customers more than online business systems.</p>
<p style=”padding-left: 30px;”><b>Business Sales and Operations</b> will use continuous connections to existing customers and new prospects to provide them quick responses and turnaround. Response times will shrink to “now,” because customers will have multiple choices. Failing to respond immediately will mean customers turn to competitors who do respond.</p>
<b>Tomorrow’s world:</b>  Our commercial world will run on seeing the best everywhere, then delivering that. It will be normal for many businesses to become as good as the best with the assistance of their vendors’ Shared Life Spaces. Then they’ll use their own Shared Life Spaces to extend their personal connections to their customers. When you need anything, immediately focus in your vendor to see, receive and become the best without traveling there. If needed instantly focus in other vendors, services or products from multiple locations. Choose and reach each of your goals without waiting or traveling.

<b>A commercially successful world:</b>  You’ll work in a world that helps large numbers of companies see how to be “the best” commercially, and guides them as they make “the best” their normal standard. Every vendor will also know how to provide what its customers need through continuously connected Shared Spaces. Customers will feel its normal to live in a world that knows them and serves them personally with the best options, wherever they choose to focus in. You win!

&nbsp;

<a href=”http://imagineanewfuture.com/wp-content/uploads/1.7E-Art.jpg”><img class=”aligncenter size-full wp-image-1421″ alt=”Chapter 1.7: When and how will you win? When tech upgrades the economy” src=”http://imagineanewfuture.com/wp-content/uploads/1.7E-Art.jpg” width=”503″ height=”375″ /></a>

&nbsp;
<h3><b>The small business world:  Every company can capture the center</b></h3>
Tomorrow’s digital world will offer small businesses new ways to capture the center position in their customers’ lives.

Consider a pediatrician who cares for children. Today she provides medical services through doctor appointments. Tomorrow she could include her patients in a “Digital Medical Services Organization” (DMSO) that has a broad services and product business. Its focus will be raising the quality of health for thousands of kids, and helping thousands of parents. Her business scope can expand from medicine to wellness and commerce.

What do parents need to keep their kids healthy? In a pediatrician’s Shared Life Space all the business’s services are always connected, health monitoring is continuous and the right information and products are always available. This could be a relationship that outperforms today’s fragmented retail and online vendors of different health-related over-the-counter products, drugs, physicians, health information and other medical services.

Some examples of this digital doctor’s business model could include:
<p style=”padding-left: 30px;”><b>Medical services:</b>  Continuous connections and services for medical patients. Medical services include physical appointments, online appointments, personal health goals and plans, personal gap analysis to “normal” and “ideal” goals, personal health dashboards, etc.</p>
<p style=”padding-left: 30px;”><b>Wellness monitoring services:</b> Continuous monitoring of health, fitness, activity, weight, eating, etc. through patients’ devices (including wearables).</p>
<p style=”padding-left: 30px;”><b>Incident monitoring services:</b>  Continuous incident monitoring such as falls, slips, injuries, etc. through patients’ devices.</p>
<p style=”padding-left: 30px;”><b>Active Knowledge (AK):</b>  Monitored incident thresholds include AK triggers to deliver guidance and appropriate assistance (non-intrusive and optional at lower threshold levels; immediate assistance at higher thresholds, assistance requests at any time).</p>
<p style=”padding-left: 30px;”><b>Active Knowledge (AK) e-commerce:</b>  AK suggests higher quality products and services based on monitored triggers, to produce improvements. User-chosen goals will allow better selection of the right products and services to reach those goals. Immediate pickup could be provided through local drug store chains.</p>
<p style=”padding-left: 30px;”><b>Shared Spaces treatments:</b>  If others need to be included, like a child’s elementary school teacher, they can be included throughout the treatment process without their ever leaving school, or having to visit them there.</p>
<p style=”padding-left: 30px;”><b>Self-control of monitored areas:</b>  Wellness dashboard with clear metrics, gaps to goals, Active Knowledge guidance, and e-commerce.</p>
OMG. What just happened to your child? A pediatrician’s monitoring service could focus in the parent immediately on his or her current screen. Or a parent could focus in the doctor’s service.

Connect with someone and receive the right information, guidance, service or product. If a drug or OTC medicine is needed, immediate pickup or delivery can come from a drug store chain that’s part of the Shared Space. They’ll know when you’re arriving and hand it to you. Your children win!

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<a href=”http://imagineanewfuture.com/wp-content/uploads/1.7F-Art.jpg”><img class=”aligncenter size-full wp-image-1422″ alt=”Chapter 1.7: When and how will you win? When tech upgrades the economy” src=”http://imagineanewfuture.com/wp-content/uploads/1.7F-Art.jpg” width=”503″ height=”375″ /></a>

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<h3><b>Is it time to win, or keep falling behind?</b></h3>
Could technology remove society’s ceiling and give everyone the chance to become their best selves? Could it usher in a society where everyone could win, and then keep winning? Could we live in a world where many people can reach the top?

To some that sounds like Utopia or Nirvana. It’s much easier to say, “Never happen, at least not in my lifetime.” It’s simpler to keep doing what you used to do, even if it no longer works for most people.

We’ve seen this before. Feudal peasants in the middle ages are middle class today. Before the industrial revolution nearly everyone was illiterate, but the world is almost 90% literate today. A hundred years ago in London you couldn’t see the sun because of the air pollution, but now it’s clear. The same will happen to China’s polluted skies, and to many of our other limits.

Still, it’s hard to imagine a real world everyone could enjoy, where everyone can reach for greatness. But with Expandiverse Technology, whose first ideas started in 2007, years were spent developing new technology to build tomorrow’s digital world today. It’s a concrete step towards building a world where our dreams are opportunities, and many of those who try may succeed. On that road lies a better destiny — a world were many people might become great.

Suppose we decide the time is now, and we’re the people who need to switch from falling behind to leaping ahead.  Could new technology make us a world of winners?

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© Copyright 2014 Dan Abelow. All rights reserved. Image credits:  The fourth graphic is copyright Dan Abelow. All other graphics are credited to Shutterstock.

<b>Dan Abelow</b> is an American inventor, author, speaker and technology consultant. His latest patent-pending invention, the Expandiverse, is new technology to build an advanced Digital Earth now. His previous patents are licensed by over 500 corporations that include Apple, Google, Microsoft, Samsung Electronics and many other leaders. He holds degrees from Harvard and the Wharton School. Get connected with Dan at <a href=”http://imagineanewfuture.com/connect/”>ImagineANewFuture.com/connect/</a>